Everyone has received those calls: a saccharine, overly peppy voice chirping a greeting before launching mechanically into a sales pitch. Telemarketing often gets a bad rap, but if done effectively,...
Due to unpredictability in today’s global politics, economy and climate, insurance companies are faced with reshaping traditional business strategy by developing innovative products which meet customers’ expectations, while still growing...
If you manage any kind of sales operation -- from advertising to women’s shoes -- you will likely require a team of high-performing and motivated account managers responsible for increasing...
While most of us encounter ticket sellers on a frequent basis, it’s undeniably true that the job has gotten a reputation as being the summer/after-school domain of pimply teens. However,...
In today’s unpredictable economic climate, the financial industry is facing a stream of new challenges, from complicated tax reform to growing competition with technologically advanced robo-advisors. In order to increase...
There’s no doubt about it. Buying property -- whether it's your first home or an established business -- is a hallmark of the American Dream. But thanks to today’s economy...
Great products aren’t the only reason that brands like Nordstrom, Amazon, and Apple are regularly regarded as among the top consumer brands. So what is their secret weapon to attracting...
If customer support requests are running you ragged and your team is fed up from wearing too many hats, it could be time to hire a dedicated customer service agent....